Complimentary Services


> Complimentary unlimited WiFi • Daily Housekeeping and Turndown Service • 16 satellite channels, local and international <

 > Doctor and dentist on call • Complimentary luggage storage • Porter Service • Travel Desk • 24- hour reception • In- room dining from 07h00 to 21h00 <



Concierge Services, making your stay extra special…

Whether you are planning to visit for business or pleasure, we hope that you will have time to experience some of the attractions and entertainment that Johannesburg has to offer.  The Travel & Tours desk is operated by Boyang Gape Tours & Travels and is available to help make the most of your stay and we would be delighted to advise you on events happening in and around Johannesburg during your stay.

If we can be of assistance in organising a visit to any of these events, please do not hesitate to contact Boyang Gape Tours & Travels service, or any member of the hotel front desk team on +27 (0)11 274 5300.

We hope to welcome you to our hotel soon.


Were for families, child friendly services at your disposal…

Children of all ages are welcome and cots can be arranged by request. Speak to the concierge service to arrange kids-oriented outings and recommend great places of interest.

Child-friendly services include:

  • Special gifting for children 12 years and under on arrival
  • Child-friendly turn-downs at bed-time
  • DSTV children’s channels (Nickelodeon, Disney & Discovery) for in-room viewing
  • Children-focused menu in our restaurant
  • A baby-sitting service can be organised on request by speaking to the reception desk



Extra mile services, making your stay more memorable…

As a guest of Genesis All-Suite Hotel your wish and enjoyment is truly our pleasure and some of the services that we provide to make your stay a memorable one are:

  • Complimentary tea- and coffee-making facilities
  • LED TVs with 16 channels to choose from
  • In-suite CD/DVD players with iPod docking stations
  • Deluxe bath amenities
  • Housekeeping and turn-down service
  • Direct dial telephones
  • Complimentary unlimited Wi-Fi Internet access
  • Well stocked mini-bar
  • Private TechnoGym equipped Fitness Centre